1
WiCool MB (“WiCool,” “we,” “our,” or “us”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable laws. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application (“App”), website (“Site”), and related services (collectively, the “Services”).
The data controller responsible for your personal data is WiCool MB. You can contact us at info@wicool.net
2
We may collect information such as your name, email, password, username, profile details, support requests, device data, log data, and—if you allow—location data for AR navigation and rewards. We may also collect analytics and data from third parties like advertising partners or social platforms.
We process personal data only when a legal basis applies, including performance of a contract, your consent, compliance with legal obligations, and legitimate interests such as improving services or preventing fraud.
Your data is used to provide and maintain the App and Site, enable interactive features, process rewards and Wi Points, improve functionality, communicate with you, and ensure safety and security.
We do not sell your personal data. We may share it with service providers, partners validating rewards, authorities if required by law, or in case of business transfers.
We retain personal data only as long as necessary for the purposes described or as required by law. When no longer needed, it will be securely deleted or anonymized.
You have the right to access, correct, delete, restrict, or transfer your data, object to processing, and withdraw consent at any time. To exercise these rights, contact us at info@wicool.net.
3
Our Site and App use cookies and similar technologies. You may control cookies through your browser or consent settings, though some features may be limited.
We apply appropriate technical and organizational measures to protect your data, though no system is fully secure.
Our Services are not directed to children under 13, and we do not knowingly collect their data. If discovered, such data will be deleted.
If your data is transferred outside the EEA, we use safeguards such as Standard Contractual Clauses.
This Privacy Policy may be updated from time to time. Please review it periodically for the latest version.
For any questions or requests, contact WiCool MB at info@wicool.net.